Crownboutique

Crown Boutique – Terms & Conditions

Welcome to Crown Boutique. By placing an order with us, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. Orders

All orders are subject to availability.

Once an order is confirmed, it cannot be cancelled after processing has begun.

We reserve the right to refuse or cancel any order if necessary.

2. Pricing

All prices are listed in Kenyan Shillings (KES).

Prices may change without prior notice.

Any promotions or discounts are valid for a limited time only.

3. Payment

Payment must be made in full before dispatch.

Accepted payment methods will be communicated at checkout.

Orders will only be processed after payment confirmation.

4. Delivery

Delivery timelines vary depending on location.

Crown Boutique is not responsible for delays caused by couriers, weather, or other factors beyond our control.

Customers are responsible for providing accurate delivery details.

5. Returns & Exchanges

Returns or exchanges are only accepted within 24 hours of delivery.

Items must be unused, unwashed, and in original condition with tags intact.

Sale items and innerwear are non-refundable.

Delivery fees are non-refundable.

6. Refunds

Refunds, if approved, will be processed via the original payment method.

Refund processing time may take up to 7 working days.

7. Product Descriptions

We make every effort to display products accurately.

Slight color differences may occur due to lighting or screen settings.

8. Customer Responsibility

Customers are encouraged to confirm sizes, colors, and details before ordering.

Crown Boutique is not liable for wrong selections made by the customer.

9. Intellectual Property

All content, images, and designs belong to Crown Boutique and may not be used without permission.

10. Changes to Terms

Crown Boutique reserves the right to update these terms at any time without prior notice.

For any inquiries or support, please contact us through our official communication channels.

Thank you for shopping with Crown Boutique – where elegance meets confidence. 👑